Outside Sales Support

Outside Sales Support - Architectural

The Outside Sales Support - Architectural role is designed to assist and support Sales Reps in pursuit of Architectural Hardware Sales. This position provides an opportunity for the candidate to learn the nuances of specialty hardware supply while being part of a team that offers support and guidance.

Responsibilities:

• Provide accurate material estimates based on information provided by the Outside Sales Rep.
• Daily adherence to operational procedures for activities such as order processing, customer excellence, billing, deliveries, etc.
• Assist outside sales rep and keep sales representative and customers apprised of revised information on products or merchandise such as product capability, availability, pricing, credit, warranties, and shipping.
• Anticipate and resolve problems timely and accurately.
• Display or demonstrate product, using samples or catalog, and emphasize salable features.
• Provide estimates of date of delivery to customer, based on knowledge of production and delivery schedules and expedite deliveries when necessary.
• Enter pertinent information into CRM based on their activities.

Requirements:

• Fluent in various manufacturer quoting programs.
• Experience a plus.
• Must be proficient in Excel and MS office.
• Willing to train candidate with industry experience or comparable education.

Benefits:

• Amazing people to work with that help you succeed.
• Work/life balance with a culture of kindness and respect.
• Company-hosted family events.
• Rewarding careers with supportive management.
• Participation in philanthropic activities in the community.
• Professional Development | On-site & virtual training.
• Stability from our long history of success and growth.
• Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more.
• The opportunity to grow your career and move up the ladder.