What are the responsibilities and job description for the Teller I position at Rivermark Community Credit Union?
Join our team
Rivermark Community Credit Union and Advantis Credit Union officially merged in 2024, coming together for good as Rivermark Community Credit Union. Our united mission is to be the leader in fostering financial wellness for our members and the community across Oregon and SW Washington, including historically marginalized and underserved populations.
Rivermark is committed to transforming lives and communities together. So, if youre looking for a career where meaningful work, inclusion, value, and recognition are paramount, then you belong here.
Our commitment to inclusion
Rivermark celebrates differences and fosters an environment where individuals can show up every day as their authentic selves. Its part of our fundamental commitment to a culture of belonging for our employees, members, and community partners. See what inclusion looks like at Rivermark, and learn more on our website.
Position overview:
As a Teller, you will process a variety of member account transactions, listen to identify member needs and use your products and services knowledge utilizing a consultative approach, providing solutions that are in the best interest of our members, delivering an exceptional member experience. If you are passionate about providing extraordinary customer service, motivated to learn and grow, and a strong team player, we want you on our team!
Primary responsibilities:
Providing prompt, efficient, confidential, and accurate service to members while processing their transactions.
Receiving checks and cash for deposit, verifying the amount and examining checks for proper endorsements.
Responding effectively to member requests, problems, and complaints.
Understanding credit union products and services thoroughly and demonstrating the ability to articulate and discuss the features and benefits of each.
Handling, managing, and balancing currency, coin, and checks in cash drawer at the end of each shift.
Must-haves:
1 years' experience in customer service, cashiering, and/or financial institution(s).
High school diploma or equivalent.
Demonstrated ability to utilize a personal computer and to learn new technologies in a timely manner.
Strong written, verbal communication, and interpersonal skills.
Ability to learn and quickly become familiar with credit union processes and procedures.
Must be able to work branch hours, including Saturdays.
Nice-to-haves:
Spanish speaking skills a plus.
1 year previous cash handling preferred.
Financial institution experience a plus.
Why choose us
We offer a competitive benefits package designed to support your well-being and professional growth. Visit our benefits page to learn more.
Rivermark Community Credit Union is proud to be an Equal Opportunity Employer that celebrates diversity. We acknowledge the challenges in our industry and strive to develop an inclusive culture where all individuals are valued and respected.
