What are the responsibilities and job description for the Senior OCM Specialist position at RiverPoint?
Job Description
Job Description
Infomatics is partnered with a large retail company that is hiring a Senior OCM Specialist on a direct / FTE basis in Phoenix, AZ. Will need to be onsite when everyone returns to the office. All applicants must be willing & eligible to be hired directly on W2. No 3rd parties need apply.
The Principal Organizational Change Management (OCM) Specialist implements Organizational Change Management (OCM) discipline across the organization. Creates and facilitates OCM deliverables / activities to provide direct support for assigned major programs.
Essential Duties and Responsibilities :
- Supports and executes the overall OCM strategy and subsequent plan(s) for assigned major programs; ensures full coordination with project plan clearly defining dependencies, risks, and critical paths
- Identifies programmatic success metrics; facilitates success-based change progress of projects
- Proactively identifies upcoming organizational changes that come with strategy realization, including the organizational alignment, stakeholder management and change management strategies which may be necessitated
- Facilitates the on time, on budget, and exceptionally quality of support of Enterprise projects, programmatic efforts and OCM initiatives.
- Leads the analysis, design and implementation of programs for organizational change management, including leadership alignment, organizational readiness, business processes, and training deliverables
- Coaches stakeholders to effectively increase their ability to manage change within their areas; increases visibility to risks and results
- Escalates and aligns the potential impact of change in the people, process, and technology areas of the organization with programmatic and strategic efforts
- Manages change activities, ensures quality, timeliness, and completeness all team deliverables
- Consults on proactive efforts to stimulate culture of problem identification and solving via OCM discipline; coaches key stakeholders and decision makers
- Designs and develops stakeholder analysis, action plans and support materials
- Oversees the translation of insights from broad-based survey data and communication feedback loop(s) drive continuous improvement in organizational change activities and optimize adoption efforts
- Facilitates team interaction, enabling the Company to fast-track mobilization of employees into productive teams
- Provides best practice guidance / support for prioritized OCM needs to ensure successful delivery of business results as it relates to the high-level goals established within the organization
- Stays current on the latest industry technologies, trends, and communication strategies
- Assists employees, vendors, or other customers by answering questions related to OCM processes, procedures, and Communication services.
Background and Experience Required
Educational Requirements :
This position requires Bachelor's Degree in Organizational Change Management, Behavioral Economics, Communication, Organizational Psychology or related field or equivalent work experience. Master’s degree is preferred.