What are the responsibilities and job description for the Customer Service Representative position at Riverpointe Wine and Spirits?
Job Summary
We are seeking a motivated and customer-oriented Store Clerk to join our team. The ideal candidate will play a crucial role in providing exceptional service to our customers while ensuring the store operates smoothly. This position involves assisting customers, managing transactions, and maintaining an organized store environment. The Store Clerk will be responsible for promoting products and services, contributing to sales goals, and enhancing the overall shopping experience.
Responsibilities
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the cash register efficiently, processing transactions accurately.
- Maintain knowledge of store products and promotions to effectively upsell items.
- Collaborate with team members to achieve sales targets and improve customer satisfaction.
- Ensure shelves are stocked, organized, and visually appealing to enhance the shopping experience.
- Perform basic math calculations for pricing, discounts, and inventory management.
- Assist in supervising junior staff members when necessary to ensure smooth operations.
- Handle customer complaints or concerns professionally and promptly.
- Participate in regular inventory counts and help manage stock levels.
Experience
- Previous experience in retail sales or grocery store environments is preferred but not required.
- Strong customer service skills with a focus on collaboration and teamwork.
- Familiarity with retail math concepts to assist in pricing and inventory tasks.
- Ability to operate cash registers and handle financial transactions accurately.
- Basic math skills for daily operations and sales reporting.
- Experience in upselling techniques is a plus for maximizing sales opportunities.
Join our team as a Store Clerk and contribute to creating a welcoming shopping environment while developing your skills in retail sales and customer service!
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 16 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Fort Smith, AR 72904 (Required)
Work Location: In person
Salary : $14 - $16