What are the responsibilities and job description for the Experienced Poker Dealer position at Rivers Casino Pittsburgh?
Job Title: Experienced Poker Dealer
Location: Rivers Casino Pittsburgh
Summary:
Rivers Casino Pittsburgh is seeking an Experienced Poker Dealer to join our dynamic team. As a Poker Dealer, you will be responsible for dealing poker games in a professional and efficient manner while delivering exceptional guest service. This position plays a crucial role in ensuring a smooth, fair, and enjoyable gaming experience for all guests in our Poker Room. If you have strong communication skills, a team-focused attitude, and the ability to provide top-tier guest relations, this is the role for you!
Essential Duties and Responsibilities:
- Deal poker games proficiently, following company policies, procedures, and gaming regulations.
- Handle guest transactions, ensuring accuracy, and promptly notify the Poker Room Supervisor or Shift Manager of any irregularities or disputes during the game.
- Exchange currency for gaming chips and accurately manage bets, payouts, and collections in accordance with house rules.
- Consistently uphold Rivers Casino Pittsburgh's guest service standards, ensuring an outstanding experience for all guests.
- Perform other duties as assigned by management.
Qualifications (Knowledge, Skills, and Abilities):
- Strong customer relations and communication skills.
- Ability to work well with co-workers and contribute to a team environment.
- Professional, well-groomed appearance.
- Ability to communicate effectively in English with team members and guests
- Willingness to work flexible shifts, including nights, weekends, and holidays.
Certifications:
- Must be able to obtain a Pennsylvania Gaming License. Rivers Casino will assist in the application process and pays the fee associated with this license.
Physical Requirements:
- Prolonged periods of sitting
- Regular bending, stretching, twisting, and reaching
- Ability to push/pull objects weighing up to 25 pounds frequently
The above duties and responsibilities are representative. Full job descriptions are available upon hire.