What are the responsibilities and job description for the Barista Starbucks position at Rivers Casino & Resort Schenectady?
Position Summary: This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.
Target Pay: Start -$21.24 One Year -$23.60
Job Title: Barista
Department: Food & Beverage
Reports to: Supervisor Starbucks
FLSA Designation: Non-Exempt
License Type: Non-Gaming
Essential Job Functions:
- Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Discovers and responds to customer needs
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follow health, safety and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods
- Maintains regular punctual attendance
Qualifications:
- Must be 18 years or older
- High school diploma or equivalent
- Self-starter with an open mind, positive nature and enthusiastic
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Meets required dress code
- Prepare food and beverage to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Good communication (verbal and written) and interpersonal skills
- Ability to obtain and maintain all necessary licensing
Physical and Mental Demands:
- Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
- Must be able to lift up to 35 pounds at a time
- Frequently required to stoop, crouch or kneel
- Must be available to work flexible shifts, weekends and holidays
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $21
