Manager Facilities

Summary: Manages and directs all aspects of the casino’s property maintenance activities, including management of environmental services and facilities maintenance.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Assigns tasks to workers, and inspects completed work for conformance to standards.
• Directs workers engaged in preventative and general maintenance of the property including electrical repairs, carpentry, HVAC, painting, grounds keeping, flooring and carpeting, Inspects completed work for conformance standards. Interprets company policies to workers and enforces safety regulations.
• Responsible for overseeing the Environmental Service manager’s obligations when required.

• Management of all shift supervisors and team members, requiring high visibility leadership and working with team members during their shift, including swing and graveyard.

• Ensures workers follow safety standards and practices.
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Pennsylvania Gaming Control Board regulations.
• Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.
• Responsible for team member counseling and documentation of counseling.
• Ability to extend complementary services in accordance with the approved comp matrix.

• Performing other duties as requested or assigned.

Qualifications:

• Associate’s degree preferable with emphasis in management, business, finance OR an equivalent combination of education and experience.
• Two or more years experience as a Facilities manager.
• Must be able to work flexible hours including evenings, weekends, and holidays.
• Advanced knowledge of building systems technology required.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to see, talk, hear; walk and stand.
• Frequently required to use hands to finger, handle, or feel; reach with hands and arms.
• Occasionally required to sit; or stoop.
• Must occasionally lift and/or move up to 25 pounds.
• Able to interact with others while maintaining a positive and professional demeanor under frequently fast paced work conditions.