What are the responsibilities and job description for the Martoranos Server position at Rivers Casino?
Job Title : Martorano's Server at Rivers Casino Pittsburgh
Position Summary : Join our dynamic team at Rivers Casino Pittsburgh as a Martorano's Server, where you'll play a key role in ensuring exceptional customer service. Your primary responsibility will be to ensure that all guests are treated with promptness, professionalism, and courtesy.
Responsibilities :
- Welcome every guest with a warm smile and adhere to the sequence of service for an excellent guest experience.
- Take orders precisely and efficiently, ensuring accuracy and completeness.
- Describes dinner features as needed, including menu changes and daily additions.
- Demonstrate a comprehensive understanding of all operational procedures related to the job and ensure that the restaurant is impeccably set and prepared for business, maintaining high standards of cleanliness.
- Maintain knowledge of menu items, specials, and prices, and utilize the pivot point system for accurate food placement.
- Complete all side work and assigned duties promptly and effectively, setting an example with your work ethic and appearance.
- Offer assistance to all guests, irrespective of their seating location, and handle any guest concerns or issues promptly and courteously.
- Maintain a clean and hygienic work area at all times, adhering to safety standards and accident prevention protocols.
- Foster effective communication between shifts, staying informed about departmental policies, procedures, and any schedule changes.
Qualifications :
Physical Requirements :
The above duties and responsibilities are representative. Full job descriptions are available upon hire.
