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Restaurant Greeter - Wheelhouse

Rivers Casino
Pittsburgh, PA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/1/2025

Rivers Casino - Greeter

Position Summary : As a Restaurant Greeter at Rivers Casino, you will play a vital role in ensuring the smooth operation of our hospitality services. Your main responsibilities include greeting and welcoming guests, escorting guests to tables, and upholding a high standard of guest service. You will be an essential part of our team, ensuring that every guest has a memorable and enjoyable experience.

Key Responsibilities :

  • Greet and welcome guests to the restaurant venue.
  • Escort guests to tables, providing information about the venue and menu options.
  • Ensure a clean and organized environment by overseeing cleanliness and completing closing duties.
  • Promote the casino through a positive attitude and excellent service, contributing to a welcoming and enjoyable atmosphere.
  • Demonstrate a thorough understanding of job-related procedures, including menu items and prices.
  • Assist in seating guests and support servers and bussers when needed.
  • Address any guest complaints or issues courteously and promptly.
  • Maintain a safe working environment by adhering to safety protocols and immediately reporting any incidents to the supervisor.
  • Other duties as assigned.

Qualifications :

  • Strong interpersonal skills, allowing for effective collaboration with team members.
  • Proficient in written and verbal communication in English.
  • Proficiency in using cash registers, calculators, and credit card machines.
  • Availability to work flexible shifts, including weekends and holidays.
  • Physical Requirements :

  • Frequent standing, reaching and bending
  • The above duties and responsibilities are representative. Full job descriptions are available upon hire.

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