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Slot Technician

Rivers Casino
Portsmouth, VA Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/29/2025

Job Summary :

Works directly with the Slot Performance Team to install, maintain, and repair all Casino-related equipment.

Supervisory Responsibilities :

  • None

Duties / Responsibilities :

  • Performs maintenance and repair of slot machines, slot machine parts, and other gaming related equipment
  • Responsible for installation, movement, and removal of gaming related equipment
  • Perform all types of diagnostics and repairs to correct mechanical, electrical, and electronic failures to the board level. Read and identify components within schematics.
  • Operate hand tools, electrical test equipment, and other equipment as needed.
  • Perform slot machine RAM clears / key chip and set-up of options as needed.
  • Respond to repair and troubleshooting requests from slot operations and other departments
  • Communicates and coordinates activities with various departments, state agencies, and vendors.
  • Maintains a constant awareness of services, promotions, and events offered by Rivers Casino Portsmouth and informs guests
  • Maintain knowledge of and ensure full compliance of state or internal regulations
  • Maintains proper gaming logs in order to comply with state or internal regulations
  • Ensures the safety and security of all guests and team members
  • All other duties as assigned
  • Minimum Education and Experience Requirements :

  • Must be 21 years of age or older
  • High school diploma or equivalent
  • 1-2 years of experience in maintenance or repair experience
  • A related Associate’s Degree or technical certification
  • Ability to be a TEAM player
  • Certifications, Licenses, and / or Registrations :

  • Gaming license / registration as required by the Virginia Lottery.
  • Knowledge, Skills, and Abilities :

  • Excellent verbal and written communication skills.
  • Proactive and independent with the ability to take initiative.
  • Ability to communicate in English verbally and in written format with Team members and guests
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals
  • Ability to successfully fulfill the pre-employment process
  • A thorough knowledge of repair and maintenance procedures, slot machine installation, table games equipment repair, and maintenance.
  • A thorough knowledge of casino management systems
  • Ability to consistently work with hand tools and electrical equipment.
  • Ability to operate a personal computer system.
  • The ability to maintain discretion in handling confidential information.
  • The ability to interpret and follow instructions from technical manuals.
  • Physical Requirements :

  • Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust
  • Ability to work flexible shifts and days of the week, including holidays.
  • Ability to lift, carry, push, pull or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.
  • Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.
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