What are the responsibilities and job description for the Writer Sportsbook (Part-Time) position at Rivers Casino?
Summary
The Sportsbook Writer provides excellent guest service while writing Sportsbook tickets and providing information to the guests.
Essential Job Functions
- Welcomes guests to the Sportsbook displaying the three R1SE behaviors in every interaction.
- Places, writes, and processes tickets as requested by guests.
- Verifies and processes winning tickets.
- Accurately maintains a cash bank at the start and end of each business day; reconciles daily summaries of transactions to balance cash drawer.
- Responsible for being well-versed in the products and services offered in the Sportsbook.
- Explains Sportsbook promotional programs, hands out informational brochures, and keeps guests informed of all activities and events.
- Communicates and explains wagering to new guests.
- Performs accurate and efficient data entry of customer and transactional information as required in the casino management system, Title 31 software, and cash advance / check cashing system.
- Learns and follows all federal and state regulations as well as departmental standard operating procedures and company policies; including, but not limited to, Illinois Gambling Act, Illinois Sports Wagering Act, Illinois Minimum Internal Control Standards and Title 31 / BSA / AML.
- Ensures all job duties are performed according to established company policies and procedures.
- All other duties as assigned.
Musts