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Writer Sportsbook (Part-Time)

Rivers Casino
Des Plaines, IL Part Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/21/2025

Summary

The Sportsbook Writer provides excellent guest service while writing Sportsbook tickets and providing information to the guests.

Essential Job Functions

  • Welcomes guests to the Sportsbook displaying the three R1SE behaviors in every interaction.
  • Places, writes, and processes tickets as requested by guests.
  • Verifies and processes winning tickets.
  • Accurately maintains a cash bank at the start and end of each business day; reconciles daily summaries of transactions to balance cash drawer.
  • Responsible for being well-versed in the products and services offered in the Sportsbook.
  • Explains Sportsbook promotional programs, hands out informational brochures, and keeps guests informed of all activities and events.
  • Communicates and explains wagering to new guests.
  • Performs accurate and efficient data entry of customer and transactional information as required in the casino management system, Title 31 software, and cash advance / check cashing system.
  • Learns and follows all federal and state regulations as well as departmental standard operating procedures and company policies; including, but not limited to, Illinois Gambling Act, Illinois Sports Wagering Act, Illinois Minimum Internal Control Standards and Title 31 / BSA / AML.
  • Ensures all job duties are performed according to established company policies and procedures.
  • All other duties as assigned.

Musts

  • Must be 21 years of age or older.
  • Minimum one year of prior guest service & cash-handling experience.
  • Must possess a thorough knowledge of sports terminology, wager construction, and working knowledge of mobile applications.
  • Must possess excellent communication and guest service skills.
  • Ability to work flexible shifts and days of the week including weekends and holidays.
  • Frequent standing, walking, kneeling, twisting, reaching, bending and lifting.
  • Ability to obtain and maintain all necessary state and employment related licensing.
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