What are the responsibilities and job description for the PT Seasonal Customer Service position at Rivers Rental and Equipment (formerly White Lake...?
Part-Time | Seasonal | Customer-Focused Environment
Join a team that values people, purpose, and service.
At Rivers Family of Companies, we’re more than just a business — we’re a team committed to serving our community with excellence and integrity. We’re looking for a friendly and motivated Customer Service Team Member who enjoys helping others, solving problems, and creating positive experiences for every customer who walks through our doors.
What You’ll Do:
As the first point of contact, you'll play a key role in creating a welcoming environment while assisting customers with rentals, purchases, repairs, and general questions. This position offers a variety of tasks — no two days are exactly the same!
Your Day Might Include:
- Greeting and assisting customers with product recommendations and rental needs
- Processing sales and rental transactions with accuracy and efficiency
- Helping resolve customer questions or concerns with professionalism and care
- Promoting special offers, services, and rental equipment
- Filling propane tanks (we’ll train you!) and helping maintain inventory
- Keeping the sales floor clean, organized, and customer-ready
What We’re Looking For:
- Strong communication and problem-solving skills
- A positive attitude and team-first mindset
- Willingness to learn about equipment, tools, and safety procedures
- Comfortable using point-of-sale (POS) systems (we’ll train you!)
- Dependable, detail-oriented, and eager to help others
- Ability to lift, move, and handle light physical tasks when needed
Why Join Us?
When you work with Rivers Family of Companies, you're joining a workplace built on service, excellence, integrity, and growth. We care about our people and believe in helping our team members grow professionally and personally.
Perks Include:
- Supportive team environment
- On-the-job training
- Opportunities for advancement
- A chance to work with people who care
Ready to Apply?
If you enjoy being the go-to helper and take pride in a job well done, we’d love to hear from you! Come grow with us and be part of a company that values your contribution every day.
Job Types: Part-time, Seasonal
Pay: $12.50 - $16.00 per hour
Shift:
- Day shift
Application Question(s):
- Describe your experience with outdoor power equipment.
- This role involves helping customers with rentals, purchases, and general questions. Describe your experience (if any) with using point-of-sale systems or processing transactions. If you haven't used one before, how do you approach learning new technology?
Work Location: In person
Salary : $13 - $16
