What are the responsibilities and job description for the Business Office Manager Long Term Care position at Riverside Denbigh Professional Park?
Newport News, Virginia
Are you passionate about leading and transforming revenue cycle operations in the healthcare industry? Riverside Health System's Senior Living division is seeking a dynamic Regional Business Office Services Manager - LLH Revenue Cycle to oversee cash and credit processes, manage a high-performing team, and ensure seamless coordination across facilities.
If you are a strategic leader with a knack for financial management and process optimization, this role is your opportunity to make a meaningful impact.
What You’ll Do:
As a cornerstone of our revenue cycle team, you’ll:
As a cornerstone of our revenue cycle team, you’ll:
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Drive Financial Operations Excellence:
- Oversee Private Pay accounts receivable, including billing, collections, resident trust, and Medicaid conversions.
- Analyze trends, manage variances, and implement action plans to reduce Bad Debt and optimize accounts receivable performance.
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Empower and Lead Teams:
- Train, mentor, and develop facility-based business office managers and the LLH Cash Team.
- Conduct quarterly site visits, monthly AR review sessions, and create targeted performance improvement plans.
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Ensure Compliance and Accuracy:
- Develop and monitor audit programs to maintain compliance with CMS/DMAS regulations.
- Audit patient trust accounts and credit balances, ensuring proper reconciliation and timely resolution.
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Innovate and Streamline Processes:
- Optimize cash processes across Senior Living, Private Duty, and Riverside at Home cash and payment management, collaborating with cross-functional teams to ensure efficiency.
- Provide Financial EMR support for Senior Living, manage system updates, and address service requests.
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Champion Data-Driven Insights:
- Create AR Trend Reports, Scorecards, and Dashboards to track performance and identify opportunities for improvement.
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Lead Interdisciplinary Collaboration:
- Serve on organizational committees, contributing to strategic initiatives and cross-departmental synergy.
Qualifications:
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Education:
- Bachelor’s Degree in Accounting, Business Administration, Finance, or Health Services (Required).
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Experience:
- 3–4 years in Long-Term Care (LTC) Billing and Follow-up (Required).
- 2 years of supervisory experience (Preferred).
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Licenses and Certifications:
- Certified Healthcare Financial Professional (CHFP) within 1 year (Required).
- Six Sigma Green Belt within 1 year (Required).
- Change Acceleration Process Training within 180 days (Required).
Why Join Us?
At Riverside Health System, you’ll be part of a mission-driven team dedicated to providing exceptional care and innovative solutions. We offer a collaborative environment where your leadership and expertise will drive positive change across the organization.
At Riverside Health System, you’ll be part of a mission-driven team dedicated to providing exceptional care and innovative solutions. We offer a collaborative environment where your leadership and expertise will drive positive change across the organization.
Take the next step in your career and apply today to become an essential leader in our journey to excellence!
To learn more about being a team member with Riverside Health System visit us at
https://www.riversideonline.com/careers
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