What are the responsibilities and job description for the Lead Front Desk Coordinator position at Riverside Endodontics?
Job Summary
We are seeking a dedicated and organized Front Desk Coordinator to be the first point of contact for our patients at Endodontist offices. The ideal candidate will possess exceptional communication skills, strong organizational abilities, and a friendly demeanor. This role is essential in ensuring smooth daily operations at our front desk, providing administrative support, and enhancing the overall client experience.
We have 2 locations, candidate must be committed to travel and have reliable transportation to American Fork (M/W)/Saratoga Springs (Tues/Th./Fri)locations.
Responsibilities
- Greet and assist clients and visitors in a professional and courteous manner.
- Manage incoming calls, emails, and correspondence; respond to inquiries or direct them to the appropriate personnel.
- Maintain an organized front desk area, ensuring it is welcoming and presentable.
- Schedule appointments and manage calendars for staff members.
- Verify Insurance and communicate out of pocket to patients
- Assist with office management tasks to ensure efficient operations.
- Handle confidential information with discretion and professionalism.
- Support other administrative tasks as needed to enhance team productivity.
Qualifications
- Previous experience in a front desk or clerical role preferred.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent phone etiquette and interpersonal skills.
- Strong time management abilities with the capacity to prioritize tasks effectively.
- Exceptional organizational skills with attention to detail.
- Experience in calendar management is highly desirable.
- Ability to work independently as well as part of a team.
If you are passionate about providing excellent customer service and thrive in learning and growing our practice, we encourage you to apply for this exciting opportunity as a Front Desk Coordinator. Pay is DOE.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $22