Job Description
Job Description
Are you an experienced leader with a passion for managing teams and ensuring operational excellence? As the Field Operations Manager (FOM) at Riverside Services, you’ll take charge of overseeing field employees, driving production goals, and maintaining the highest quality and safety standards in landscape maintenance. This is your opportunity to lead a skilled and motivated team, contributing to Riverside’s reputation for excellence.
Qualifications : Required :
- Proven leadership skills with the ability to motivate, manage, and develop teams
- Comprehensive knowledge of landscape maintenance practices and safety protocols
- Strong collaboration and communication skills for effective coordination with crew members and account managers
- High attention to detail and a commitment to delivering quality in every aspect of the role
- Valid driver’s license
- Ability to obtain Landscape Technician certification within six months of employment
Preferred :
Prior experience managing field operations in landscaping or a related industryFamiliarity with Greenius Software Training or similar industry toolsWhat You’ll Do :
Lead and Support Teams :
Directly manage foremen and field teams, fostering a positive, high-performing work environmentProvide support and guidance to ensure team members succeed in their rolesFacility and Safety Oversight :
Maintain the Riverside Services yard , keeping it clean, organized, and operating efficientlyUphold and enforce safety procedures , addressing any unsafe conditions promptlyRecruitment and Training :
Collaborate with the Landscape Maintenance GM to assess staffing needs, hire new crew members, and oversee onboardingParticipate in industry seminars and continuous learning to stay ahead of trendsOperational Coordination :
Communicate with Account Managers regularly to stay informed on client / site needsAttend weekly scheduling, safety, and management meetings to align operations with company goalsWinter and Off-Season Management :
Oversee snow removal operations , manage uniforms and equipment, and handle off-season tasks like salt deliveries and spring readinessReporting and Accountability :
Submit detailed weekly reports, including close-out information, training updates, purchase requests, and employee issuesProduction, Quality, and Safety Responsibilities :
Hands-On Leadership :
Work alongside crews as needed to meet schedules and budgets.Rotate through daily crew visits, providing guidance, feedback, and quality assuranceTraining & Development :
Conduct hands-on training in equipment operation, safety practices, and quality techniquesMinimize property damage and improve employee performance through focused instructionQuality Control :
Ensure all projects meet Riverside Services' high-quality standardsIdentify areas for improvement and implement corrective actions promptlyWinter Training Support :
Oversee compliance and implementation of Greenius Software Training for team membersProvide support during winter training sessionsField Operations Oversight :
Manage repair orders, communicate priorities with mechanics, and provide ongoing counsel and discipline for field employeesConduct Sitefotos reports to catalog training opportunities, quality inspections, and site performanceJoin Riverside Services as a Field Operations Manager and help us maintain the highest standards of landscape excellence while leading a motivated and skilled team.
