Emergency Preparedness Coordinator

Working title: Emergency Preparedness Coordinator

Classification title: Program Coordinator 1      

Division: Administration                                       

Program: Public Health Emergency Preparedness

Reports to:   Emergency Preparedness Program Manager

FLSA status: Non-Exempt: Full-Time

Schedule: Monday-Friday; 8am-5pm. Some nights and weekends for events

Wage Range: $21.66 to $28.14 hourly; depending on number of years of transferrable experience and internal equity

RiverStone Health:

Serving the Yellowstone County community and south-central Montana for nearly 50 years, RiverStone Health is an essential provider of personal and public health services. Health, Education, Leadership and Protection – HELP is what we do.  From medical, dental and behavioral healthcare; home care and hospice; public health services like immunizations, WIC, health promotion and restaurant inspections; and educating the next generation of health professionals, our expertise spans all ages and stages of life.  Underlying principles of access, affordability, compassion and quality in all interactions, RiverStone Health improves life, health and safety for all of the communities we serve. Foremost, we are committed to the values of Justice, Equity, Diversity and Inclusion (JEDI) by cultivating an environment that protects and acknowledges the unique identities within our diverse community. 

Program Overview: 

Public Health Emergency Preparedness (PHEP) is responsible for preparing RiverStone Health to effectively respond to a range of public health threats, including infectious diseases, natural disasters, and biological, chemical, nuclear, and radiological events.

Job Summary:

The Emergency Preparedness Coordinator position plans for and coordinates RiverStone Health’s preparedness in the event of public health emergencies resulting from natural or other threats or hazards such as pandemics, earthquakes, floods, fires, terrorist attacks, and similar events. 

Essential Functions/Major Duties and Responsibilities:

A.   Emergency Preparedness Coordinator Services                                              95%

• Coordinate emergency preparedness activities for RiverStone Health.

• Provide effective, strategic, and technical consultation to RiverStone Health staff for the planning, design, development and management of emergency preparedness activities.

• Participate in strategic planning activities and coordinate the development, implementation and completion of special projects as directed.

• Perform in-depth research and analysis on specific emergency preparedness issues as identified; develop and prepare comprehensive communications and/or reports based on analysis and interpretation of those issues.

• Prepare, edit and review internal and external communication materials to include fact sheets, articles, newsletters and presentations within the community and RiverStone Health.

• Identify internal and external potential or actual problem areas and opportunities on emergency preparedness activities and take appropriate action while keeping leadership apprised.

• Monitor trends in the state and federal legislative/regulatory arena to guide the development of emergency preparedness activities to meet program goals and objectives.

• Participate in local, state, and national conferences of public health, emergency preparedness activities, bioterrorism, disasters, and other issues.

• Assist in developing work plans and budgets for emergency preparedness grants.

• Conduct regular oral and written communication about emergency preparedness.

• Represent the agency while participating in various committees and boards related to program activities and responsibilities.

• Establish and maintain effective working relationships with other agency, organization, and tribal entity representatives.

• Coordinate and communicate with grantors regarding work being implemented.

• Assist in the coordination of emergency preparedness with those of other departments and outside agencies and organizations.

• Perform effective public speaking to groups of varied interests and backgrounds; develop and deliver informative and persuasive presentations.

• Assist in the preparation of grant proposals and grant budget development including research and preparation of background information and statistics.

• Produce, maintain, and submit regular statistics and program reports in accordance with grant and/or program reporting requirements.

• Develop and maintain partnerships with a diverse mix of local organizations, groups, businesses, health providers, and individuals from all the geographic communities.

• Respond to citizens’ questions and comments in a courteous and timely manner.

• Participate in emergency preparedness trainings, exercises, and preparedness activities.

• Train staff on required NIMS/ICS courses

• Attend meetings, conferences, workshops and training sessions to become and remain current on principles, practices, and new developments in assigned work areas.

• Serves as Planning Section Chief upon activation of ICS

Non-Essential Functions/Other duties as assigned                            ≥5%

• Perform other duties as assigned in support of RiverStone Health’s mission and goals.

Education and Experience:

Minimum Qualifications

• Two years of experience in emergency preparedness and/or public health.

• Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

Preferred Qualifications:

• Bachelor’s degree in public health or related field.

• Medical terminology training or experience

• Experience working with underserved population

Required Certificates, Licenses, Registrations:

• Valid Montana driver's license

• Required to obtain on the job training in ICS 100, 200, 700, 800, 191, 300, 400, and 449 within first year of employment.

Knowledge, Skills, and Abilities:

• Computer literacy, in Microsoft Office Suite.
• Ability to maintain a calm and positive demeanor during difficult interactions.
• Ability to display non-judgmental and empathetic listening skills.
• High degree of detail-oriented skill level.
• Ability to work collaboratively and maintain a positive work environment
• Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
• Ability to understand and adhere to required administrative policies and procedures.
• Excellent communication skills to ensure efficiencies and quality customer service.
• Ability to relate to and motivate diverse members of the community.
• Passion for public health and related focus areas.
• Knowledge of program development, promotion, marketing, education, and media communications in a health education program.
• Ability to perform duties as an independent and self-managed individual while serving as an effective member of the Public Health team. 
• Ability to learn and use a web-based reporting program for completing on-line submission of grant deliverables.

Customer Service Excellence:

• Doing things right the first time

• Making people feel welcome

• Showing respect for each customer

• Anticipating customer needs and concerns

• Keeping customers informed

• Helping and going the extra mile

• Responding quickly

• Protecting privacy and confidentiality

• Demonstrating proper telephone etiquette

• Taking responsibility for handling complaints

• Being professional

• Taking ownership of your attitude toward Service Excellence.

Supervision:

• None

Physical Demands and Working Conditions:

• Work is mainly performed on a computer up to 8 hours per day; schedule may vary during response to public health emergencies.
• Ability to travel and accommodate community-based meeting schedules. Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
• Standing, bending, sitting, lifting required
• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrates injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

Freedom to Act & Decision Making:

• The work is performed under the supervision and direction of the Program Manager, and considerable leeway is granted for the exercise of independent judgment and initiative.

Communications & Networking:

• Daily written and verbal communication with RiverStone Health staff and external resources and stakeholders.

Budget & Resource Management:

• The position is responsible for assisting with managing resources including time, budgets, and other resources necessary to deliver services. Decisions made by the position directly affect efficiency and cost of services.

• Program funded through a combination of two grants totaling approximately $330,000

Salary : $22 - $28