What are the responsibilities and job description for the Shift Leader position at Rivertown Grill, Inc.?
Job Summary
We are seeking a dedicated and dynamic Shift Leader to join our team in a casual dining environment. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members. This position requires strong leadership skills, a passion for hospitality, and the ability to manage kitchen operations effectively.
Responsibilities
- Supervise and coordinate daily restaurant & bar operations, ensuring all staff adhere to company policies and procedures.
- Provide outstanding customer service by addressing guest inquiries and resolving any issues promptly.
- Assist in training, mentoring, and developing team members to enhance their skills and performance.
- Manage kitchen operations, including food preparation, quality control, and inventory management.
- Utilize Clover system for efficient order processing and payment handling.
- Collaborate with the management team to implement strategies that improve service efficiency and guest satisfaction.
- Maintain cleanliness and organization in both front-of-house and back-of-house areas.
- Ensure compliance with health and safety regulations within the restaurant environment.
Requirements
- Previous experience in casual dining or restaurant management is preferred.
- Strong background in culinary or kitchen management is advantageous.
- Proven leadership skills with the ability to motivate and inspire a team.
- Excellent customer service skills with a focus on creating positive dining experiences.
- Familiarity with Clover or similar point-of-sale systems is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Strong communication skills and a commitment to hospitality management principles.
Join our team as a Shift Leader where you can make an impact in a vibrant dining atmosphere while fostering growth within your team!
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Night shift
Work Location: In person
Salary : $15