Administrative Assistant/Receptionist

WALK-IN INTERVIEWS: Thursday, January 30th from 12:00 PM - 3:00 PM

2959 GA Highway 154 Building D, Suite C, Newnan, GA 30265
Please bring your resume in hand!

Rivertown Psychiatry is a growing outpatient psychiatric office dedicated to providing compassionate and high-quality mental health care. Our team of professionals is committed to creating a welcoming environment for patients and fostering their mental well-being. We’re looking for a friendly, detail-oriented Administrative Assistant/Receptionist to join our team and support our growing practice.

Job Responsibilities:

• Front Desk Management: Greet patients warmly upon arrival, check them in, and ensure a positive experience.
• Scheduling and Communication: Manage patient appointments, schedule follow-ups, and confirm appointments via phone, email, or patient portals.
• Phone and Email Support: Answer and direct incoming calls, respond to inquiries, and relay messages promptly and professionally.
• Insurance Verification: Verify insurance and ensure accurate information is on file.
• Patient Records: Maintain and update patient records accurately in compliance with HIPAA regulations.
• Administrative Support: Assist providers with administrative tasks, such as preparing documents, calling patients and pharmacies as needed.
• Billing Assistance: Collect copayments, issue receipts, and assist with billing inquiries as needed.
• Office Organization: Maintain a clean and organized workspace, including the reception area and waiting room.

Qualifications:

Experience:

• Previous experience in a medical office or healthcare setting is preferred but not required.
• Familiarity with mental health or psychiatric practices is a plus.
• Experience in eClinicalWorks (EMR System) is preferred but not required.

Education:

• High school diploma or equivalent required; additional education or certification in medical administration is a bonus.

Skills:

• Excellent interpersonal and communication skills, both verbal and written.
• Strong organizational skills with attention to detail.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office Suite and experience with electronic medical record (EMR) systems preferred.
• Ability to multitask in a fast-paced environment.

Key Attributes:

• Friendly, compassionate, and patient demeanor.
• Ability to stay calm and professional under pressure.
• Team player with a proactive approach to problem-solving.
• Passionate about creating a welcoming and supportive environment for patients and staff.

Benefits:

• Competitive pay.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for growth and professional development.
• A supportive and collaborative team environment.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• ECW Eclinical Works: 1 year (Preferred)
• Mental Health: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person