What are the responsibilities and job description for the Client Care Coordinator position at Riverview Animal Hospital.?
Riverview Animal Hospital is Hiring
Best team in town Never a dull day Always learning something new
Opportunity to advance Dogs and cats, all day every day
Do you thrive in a fast-paced environment? Are you a capable multi-tasker and able to prioritize effectively? Do you have solid computer-navigation and typing skills? Are you an effective communicator (both written and oral)? Does customer service fulfill you?
Client Service Representative Role Requirements
1 years customer service experience required
Veterinary hospital experience a plus
An employee in this position must have a sense of caring for animals and their owners
Professional communication skills
Client Service Representative Responsibilities
Assist with checking in clients / patients
Answering phones
Replying to client emails
Relaying medical information to clients
Generally assisting with the day-to-day operation of the hospital
Communicating client concerns with the medical staff
The base hourly range for this position is $17.00 - $19.00. Our pay ranges are primarily determined by role and level of responsibilities. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. This position is also eligible for a periodic bonus.
Position eligible for a periodic bonus
Position eligible for shift stipend
Benefits
Paid holidays
401K Retirement
Health, Dental, and Vision insurance with a generous employer contribution
Health Savings Account available
Generous pet care benefits
Paid Time Off (“PTO”)
Pet Discounts
Team events and other local social activities
For qualified candidates; benefits may vary based on experience and full vs part time
NVA / Ethos offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA / Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA / Ethos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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