What are the responsibilities and job description for the Admissions Supervisor Acute position at Riverview Behavioral Health?
RiverView is the premier psychiatric center in Texarkana, Arkansas, where children, adolescents, and adults can receive comprehensive inpatient help for the mental health challenges that have disrupted their lives. We are a 62-bed psychiatric hospital that is dedicated to providing high-quality care for adults, geriatrics, and adolescents (ages 11-17) who are suffering from behavioral health and chemical dependency issues.
This is a night shift leadership role.
Key Responsibilities:
- Plan, assign, and supervise duties during assigned shifts to promote patient safety and departmental efficiency.
- Prioritize potential admissions based on patient needs and the facility's capacity to provide appropriate care.
- Demonstrate expertise in milieu management to create a conducive environment for patients.
- Apply clinical assessment, diagnoses, and interventions knowledge appropriately with patients.
- Coordinate with the business office to ensure timely and accurate financial counseling for patients, as needed.
- Provide guidance and direction to staff, fostering trust, respect, and cooperation within the team.
- Ensure completion of EMTALA logs, if applicable, for each patient seen by admissions.
- Act as a preceptor during staff training, supporting the development of new admission team employees.
- Promptly report any challenges during shifts to the Admissions Operations Coordinator or Admissions Director.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Address and resolve complaints promptly to ensure patient satisfaction and safety.
We are seeking a detail-oriented and compassionate professional with strong leadership skills to join our team. If you are dedicated to providing exceptional patient care, ensuring efficient operations, and fostering a positive work environment, we encourage you to apply.
Qualifications:
- Bachelor's degree in a social service field is preferred.
- Master's degree in a social services field or RN preferred.
- In some states, may also require registration as a nurse, in which case, an associate's or bachelor's degree in nursing is required.
- One or more years of experience in a healthcare admissions role is preferred.
- One or more years of supervisory/lead experience in a healthcare admissions setting is preferred.
Licenses/Designations/Certifications:
- CPR and de-escalation/restraint certification preferred (training available upon hire and offered by the facility).
- First aid certification may be preferred based on state or facility requirements.
Experience
Preferred- 1 year(s): Experience in healthcare admissions role preferred.
Education
Preferred- Bachelors or better in Social Services
- Masters or better in Social Services
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
