Operations Manager Landscaping

About Us:

Riverview Landscapes provides full-service landscaping and snow management services to commercial and residential customers throughout New York, New Jersey, Connecticut, and Massachusetts. Founded in 2022, Riverview has scaled through the successful acquisition and integration of 14 landscaping companies in the past 30 months, now serving over 4,000 properties with over 450 employees. Our vision is to become the premier landscaping company in the northeast U.S. by acquiring and integrating 10 new landscaping companies annually into a single, unified platform.

Position Overview:

We are seeking a professional, operationally focused, profit driven individual with landscaping and snow removal field operations and management experience to be an Operations Manager in our Central Jersey branch to oversee daily operations of that branch consisting of 20 employees.

This is a full-time position with a compensation mix of base pay, plus bonus. You will be expected to work from our Branch office location, overseeing employees in the field as necessary, or meeting with customers. This role may work from home as needed on your computer (provided by Riverview). This role will report directly to the local Branch Manager.

You will be expected to operate within Riverview’s excellence standards, particularly in safety, employee leadership, service quality, and technology.

Riverview expects to continue growing in the region through sales and acquisition. As such, there will be continued opportunities for career growth through regional and corporate management positions. It is our every intention to develop you as a leader and manager at Riverview so that you can take full advantage of all future career opportunities within our organization as we grow.

Job Responsibilities

• Oversee branch operations to provide the highest quality of service to our customers while achieving gross profit and customer retention targets.
• Provide daily work schedules to field staff and provide instruction to ensure Crew Leaders and crew are prepared to complete the jobs efficiently and safely. 
• Visit job sites on a regular basis to confirm all work is completed in adherence to safety policies, operational standards, and contract specifications while ensuring complete customer satisfaction. Conduct consistent safety training and perform safety inspections on job sites.
• Utilize Riverview computer systems (primarily Aspire) to manage crew scheduling, purchasing, and crew time reporting to ensure quality, efficiency, and profitability targets per job.
• Daily review of crew's time entries, have weekly payroll completed by Monday morning for Branch Manager to give final approval.
• Supervise employees, keep attendance records, enforce proper uniform and safety equipment use, and approve timecards through Aspire.
• Train, coach, mentor, and develop staff to reach potential and established goals for the individual and division. Identify and develop Crew Leaders. 
• Maintain sufficient staff to meet upcoming schedules. Forecast staff, equipment and material needs to complete future jobs.
• Order materials, equipment and supplies as needed within purchasing limits. All overhead purchases to be approved by Branch Manager.
• Continually assess operational procedures and make recommendations to enhance value, improve efficiency and sharing those insights to further the goals of the company.
• Inspect vehicles and equipment on a regular basis to ensure legal compliance, maintenance needs, and safety issues. Maintain maintenance records for vehicles and equipment.
• Investigate any accident or safety violation, prepare appropriate reports, and act to correct and prevent future occurrences. Define and implement solutions to reoccurring accidents or most common hazards.
• Monitor costs weekly and immediately report any jobs deviating from budgets of time, schedule, cost or any other factor so appropriate adjustments can be made to maximize end result.
• Ensure that facilities and equipment are clean projecting a positive image of the Company.
• Promote and exhibit Company culture and values.
• Ensure that urgent situations are addressed and executed promptly. 
• Regularly communicate timelines of services to Branch Manager
• Assist Branch Manager in estimating maintenance and enhancement services. 
• Off-season snow responsibilities and management of snow operations.
• Other duties as assigned by management. 

Required Qualifications:

• 3 years of landscaping management experience
• Proven history of installing hardscaping and landscaping projects according to customer needs while achieving profitability targets
• Excellent communication skills (written and verbal)
• Proficient in relevant software (MS Office and landscaping costing/estimating packages)

Preferred Qualifications:

• Degree in horticulture or other related field or equivalent experience
• Knowledge of hardscaping and landscaping designing and quoting
• Ability to read complex customer Request-for-Proposals as well as commercial contracts to provide accurate bids
• Skilled in management and leadership
• Understanding of Profit and Loss statements

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Landscaping: 3 years (Preferred)

Ability to Commute:

• Perth Amboy, NJ 08861 (Required)

Work Location: In person

Salary : $75,000