What are the responsibilities and job description for the F&B Supervisor - Non position at Riverwalk Casino - Vicksburg, MS?
Job Summary
Responsible for assisting in ensuring maximum guest service and satisfaction, food quality and standards of service.
Duties and Responsibilities: Include, but are not limited to:
- Assists in complying with all food health and safety regulations.
- Schedules, evaluates and trains team members on assigned shift.
- Reviews and makes suggestions to hire, transfer, evaluate, assign and discipline all team members on assigned shift.
- Confers with Food and Beverage Manager concerning operations deficiencies and areas in need of attention.
- Sets priorities for all team members on shift and provides assistance as needed.
- Evaluates and resolves guests’ issues in prompt and professional manner.
- Performs other duties as assigned.
Supervisory Responsibilities
- Food Servers
- Cashiers
- Hostess
Education / Training / Experience
- High school diploma or equivalent. Prior experience necessary.
- Must have strong culinary background in fine dining food management with solid work history.
- Must have the ability to obtain an ABC permit issued by the Alcohol Beverage Commission of Mississippi.
- Knowledge of principles and processes for providing customer service.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Ability to read, analyze and interpret common documentation.
- Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff.
- Ability to write and present information to management in a reasonable manner.
- Ability to interpret an extensive variety of instructions and deal with several variables.
- Ability to perform normal mathematical computations in regard to the implementation of current duties.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, bend, and reach with arms and hands. Must have the ability to lift at least 25 pounds
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