Table Games Supervisor

The Table Games Floor Supervisor is responsible for supervising, monitoring, and controlling an assigned pit section consisting of one or more games to assure the delivery of customer service according to regulatory, corporate and property-specific standards, while maintaining the integrity of the games.

Essential Duties and Responsibilities

• Assume overall responsibility and be able to answer specific questions regarding gaming service activities for a designated area or pit. Safeguards company assets, directs dealers on designated games.
• Oversees and reports any unusual occurrences to the Shift Manager.
• Maintain constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.
• Maintain awareness of how each game stands with respect to player limits, special customers, gains / losses, and dealer performance.
• Control and direct games in progress by monitoring and providing assistance and dealer correction.
• Is required to change gaming supplies (i.e. cards and dice) when needed.
• Ensures that all dealers assigned to their section comply with all Table Games Department policies and procedures.
• Oversee and assure high standards of customer courtesy on each game and works closely with casino staff members in this regard.
• Responsible for the integrity of daily operations and cleanliness of the casino floor.
• Maintains proper table bank through fills and credits.
• Performs assigned Table Games Department activities in accordance with procedures and in compliance with state and federal regulations, Internal Controls and company policies and procedures.
• Learn additional games as required by management.
• All other duties as assigned.

Qualifications

Skills and Knowledge

Education / Training / Experience - High school diploma or equivalent; 5 years' experience in table games with at least 2 years in a supervisory role or equivalent combination of education, training and experience is preferred.

Working Conditions - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. The work environment consists of very demanding surroundings with a high noise level.

Machines, Tools, Equipment - Must be able to utilize computer equipment, photocopy machine, fax machine, and telephone. Must be familiar with table game equipment such as, dice, sticks, cards, etc.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand and walk 80% of the time; sit; use hands to finger reach, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.