What are the responsibilities and job description for the Medical Front Desk Receptionist position at Riverwalk Psychiatry PLLC?
Job Title: Medical Front Desk Receptionist
Location: Richland, WA
Company: Riverwalk Psychiatry
Who We Are: Our mission is to provide personalized, innovative care that addresses root causes, fosters healthier relationships, and empowers individuals to become their best selves. We have Empathy, Humility, Accountability, Courage, and are Transparent.
About Us: Our rapidly growing team is dedicated to transforming mental health care through traditional medicine along with innovative, holistic, functional approaches. We pride ourselves on our amazing company culture and commitment to work-life balance, ensuring our team members thrive both professionally and personally.
What We Need: We are looking for a friendly and professional Front Desk Receptionist to be the welcoming face of our team! In this role, you'll be the first point of contact for patients and help to create a warm and positive environment.
Key Responsibilities:
- Support our mission to provide personalized, innovative care that addresses root causes, fosters healthier relationships, and empowers individuals to become their best selves.
- Greet patients with a smile and helpful attitude.
- Answer and appropriately handle incoming calls.
- Work closely with providers to facilitate patient care.
- Help patients by facilitating appointment check-in, collecting payments, scheduling their appointments.
- Coordinate outgoing communication from the practice.
Requirements:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills.
- Proficiency in computer skills and experience with electronic medical records.
- Ability to multitask and work in a fast-paced environment.
- Demonstrated commitment to patient care and satisfaction.
- Must pass criminal background check.
- Collaborate with a multidisciplinary team.
- Maintains a high level of professionalism and confidentiality.
What We Offer:
- Competitive salary and benefits package.
- Dedicated, paid time each week for professional development and continuing education.
- Regular company events and retreats.
- Supportive and inclusive work environment.
- Structured work schedule to promote work-life balance.
- The chance to be part of a forward-thinking company that values innovation.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $22