What are the responsibilities and job description for the Operations Manager position at Riverwinds Landing?
Job Summary
We are seeking a dedicated and experienced Manager to oversee operations in our environment. The ideal candidate will possess strong leadership skills and a passion for the service and hospitality industries. This role involves managing staff, ensuring high-quality service, and maintaining operational efficiency.
Duties
- Lead and manage daily operations to ensure a smooth workflow.
- Train, mentor, and develop staff to enhance their skills and performance.
- Maintain high standards of customer service and satisfaction.
- Manage inventory, including ordering supplies and controlling waste.
- Collaborate with the team to create an inviting atmosphere for guests.
- Assist in planning and execution, focusing on excellance.
- Implement strategies for improving operational efficiency and profitability.
- Handle customer inquiries and resolve any issues promptly.
Skills
- Proven experience in service management or as an Assistant Manager in a similar setting.
- Excellent team management skills with the ability to motivate staff effectively.
- Exceptional hospitality skills with a focus on customer satisfaction.
- Ability to multitask and work efficiently under pressure.
- Strong communication skills, both verbal and written.
Join our team to lead a dynamic environment where your expertise will contribute to our success!
Job Type: Part-time
Pay: $17.50 - $19.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $19