What are the responsibilities and job description for the Patient Access Specialty Clinic Scheduler position at Riverwood Healthcare Center?
About the Position:
The Patient Access Clerk is responsible for verifying and updating patient demographic and insurance information, collecting necessary documentation, and scheduling patient appointments. This role ensures a smooth and efficient scheduling process while delivering excellent customer service to patients and providers. The patient access clerk plays a critical role in patient access, ensuring timely scheduling, verifying insurance eligibility, and providing necessary instructions to patients.
What we are looking for:
- High school diploma or equivalent required.
- Previous experience in patient registration, scheduling, or a healthcare setting preferred.
- Proficiency with electronic health records (EHR) and scheduling systems preferred.
- Strong knowledge of medical terminology, insurance verification, and HIPAA compliance.
- Excellent communication, organizational, and multitasking skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks efficiently.
What we offer:
At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another.
Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance.
EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.
Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
