What are the responsibilities and job description for the Receptionist position at Riverwoods Behavioral Health?
Riverwoods Behavioral Health provides mental health counseling and therapy. We are seeking a strong individual that can provide the client interface on the phone and in person that represents the care and concern we have for our clients seeking mental health support.
Job Description:
- Greeting patients professionally both in person and on the phone during office hours 8am to 5pm
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
This opportunity provides flexible hours during our hours of operation between 9am and 5pm.
Monday thru Friday. Morning and afternoon shifts on varied days.
Minimum 20-32 Hours a week required. Monday, Tuesday, Thursday - 9am-5pm
- Exceptional candidates will demonstrate experience in similar office environments.
- Years of experience - (Only apply if you have experience in front desk operations)
