Assistant Golf Professional

Position Title: Assistant Golf Professional

Department: Golf Admin

FLSA Designation: Non-Exempt (Hourly)

Directly Reports To: Director of Golf

Indirectly Reports To: Assistant Head Golf Professional

ABOUT THE POSITION

The Assistant Golf Professional is a key member of the golf operations team, responsible for assisting in the delivery of high-quality golf services to members and guests. This role combines golf instruction, pro shop management, and event coordination to enhance the overall golfing experience at the club.

ABOUT THE RIVIERA COUNTRY CLUB

Opened in 1927, the Riviera Country Club has a storied history, and its championship golf course is world-renowned. The Tennis Club opened in 1963 and has hard, clay, and practice courts, along with programs for all levels of play. We are passionate about the sophisticated elegance of our amenities and service. Our members enjoy the “Riviera Lifestyle”, which includes the philosophies of Respect Life; Healthy for Life; and Enjoy Life. We’re equally passionate about living our vision, mission, values, and principles, which start and end with “Only the best is good enough.” The vision is embodied in our employees, who are carefully screened, selected, and trained.

ABOUT YOU

You’re a golf enthusiast with a deep passion for the game. You possess strong golf playing skills and have honed your knowledge of the sport to perfection. You excel in the art of teaching, effortlessly guiding golfers of all skill levels to improve their game and make playing enjoyable. Your friendly demeanor and excellent customer service create a welcoming atmosphere that keeps members and guests coming back. Your ability to manage all the details, from registration to scoring, ensures seamless and enjoyable events. You maintain a deep connection with the golf course and its players, actively managing operations, pace of play, and the course conditions to ensure a smooth golfing experience. Your dedication to fostering positive relationships with members and guests contributes to the overall success and enjoyment of our club's golf program. You view your role as not just a job, but an opportunity to share your love for the game and inspire others to embrace it as well.

JOB RESPONSIBILITIES:

• Provide golf lessons and coaching to members and guests, ranging from beginners to advanced players.
• Organize and lead clinics, group lessons, and private instruction sessions.
• Continuously improve and expand your own golf knowledge and teaching skills.
• Assist in the daily operations of the pro shop, including inventory, stocking, and sales.
• Provide excellent customer service, assisting golfers with equipment purchases, tee times, and course information.
• Ensure the pro shop is well-maintained, clean, and organized.
• Assist in planning, organizing, and coordinating golf tournaments, events, and leagues.
• Manage registration, tee-time assignments, scoring, and results for golf events.
• Promote and participate in club events to enhance member engagement.
• Assist in daily golf course operations, including managing pace of play, starting groups, and ensuring a smooth golfing experience.
• Monitor course conditions and playability, recommending maintenance or adjustments as needed.
• Assist in marshaling the course and players, ensuring safe play and managing pace of play.
• Build positive relationships with members and guests, addressing their needs and providing an exceptional golfing experience.
• Handle inquiries, bookings, and reservations with professionalism and enthusiasm.
• All other duties as assigned by the Assistant Head Golf Professional, Buying and Merchandising Manager, and Director of Golf that reasonably falls within the scope of the position and department.

QUALIFICATION STANDARDS

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong golf playing skills and a deep understanding of the game.
• Excellent communication and interpersonal skills.
• Customer-focused attitude and a passion for golf.
• Proficiency in golf software and point-of-sale systems.
• Availability to work flexible hours, including weekends and holidays.
• Ability to work independently and collaboratively in a team-oriented environment.
• Ability to work outdoors and adapt to various weather conditions.
• Valid CA driver's license and a clean driving record, required.
• Discretion and confidentiality regarding members, guests, and all Riviera operations and events.
• Flexibility and adaptability to changing priorities and demanding schedules.
• Professionalism, poise, and a positive attitude, even in high-pressure situations.
• Knowledge of the country club industry or hospitality sector (preferred, not required).

EDUCATION

• High School Diploma or equivalent, required.
• PGA membership or enrollment in a PGA/PGM program required.

EXPERIENCE

• Previous experience in golf instruction and pro shop operations.

GROOMING

All employees must maintain a neat, clean, and well-groomed appearance per club standards.

Must wear Riviera-branded professional golf apparel.

OTHER

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club. In addition, attendance at all scheduled training sessions and meetings is required.