Community Property Manager

The Community Property Manager position is responsible to help efficiently manage Community Associations; as well as interacting with contractors, clients, and residents to ensure maintenance and projects, daily tasks, and operations are completed effectively, efficiently and to specification.

Job Factors

· A high degree of analytical ability required.

· Ability to demonstrate effective interpersonal skills as well as sound judgment, professionalism, confidentiality, and good decision-making skills.

· Must demonstrate discretion, integrity, patience, management of anger and stress, and fair-mindedness consistent with company standards, practices, policies, and procedures.

· Promote good, positive ongoing relations with all clients, customers, staff, and outsiders in representing the company.

· Ability to plan, organize and prioritize projects, tasks, and daily work.

· Results-driven / Proactive / Self-starter

· Personal accountability and ownership.

· Team Player

· Ability to work some evenings and weekends based upon the customer requirements.

Duties and Responsibilities

Project Management

· Writes specifications for the project including timeline of completion.

· Reviews all bids.

· Oversees and leads community projects to completion.

· Periodically inspect the project until completion.

· Review and submit change orders as needed.

· Review project completion for final payments.

· Reports project status.

· Provides final report to Assistant Manager for project completion.

· Manage Home Owner Alteration Requests

· Once approved final review and signature for completion.

· Provides status report of requests to the Board for review.

· Ensures alterations are installed to specification

Community Relations

· Builds relationships with the community, Board, and residents.

· Prepare Meeting Packet.

· Coordinate with Finance Manager for HOA financial reports.

· Attends all Board Meetings. (7:00 pm - 8:30 p,/9:00 pm generally)

· Disperse action items with appropriate staff.

· Follow up on action items regularly.

· Report the status of action items to the Board.

· Respond to Board, client, and resident inquiries/complaints.

· Draft community mailings and announcements.

· Provides support to owner as new communities are acquired.

· Manage constant communication with Boards and Residents.

· Plan and organize community events.

· Educate the Board on HOA processes, opportunities, and recommended practices to ensure continued learning and consistency.

· Ensures a vast knowledge of the community documents, policies, procedures, and the PA Act to manage and continuously improve community living environment.

Qualifications :

· BS degree preferred, but not required

· 3 years of community management, property management or real estate experience required.

· A minimum of 3 years customer service experience

· Must be detail orientated and have excellent computer skills with proficiency in Microsoft Office (Outlook, Excel and Word).

· Position requires excellent verbal and written communication skills including email and telephone communications.

· Should be able to handle multiple tasks, set priorities and work independently

· Must be able to handle and manage high pressure situations involving residents, contractors, and Board Members.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $50,000 - $55,000