What are the responsibilities and job description for the Equipment Delivery Driver position at RJ Young?
Major Goals and Responsibilities
The Delivery Driver is responsible for timely delivery and installation of copiers / office equipment, while ensuring correct equipment is loaded and secured to prevent damage during delivery. The Driver must check equipment against paperwork to prevent errors in serial numbers. Prior to daily routes, check vehicles to ensure proper operation and to prevent possible problems.
Drivers must display high sociability with the customers to create the most helpful, courteous impression possible while ensuring the proper operation of the machines upon installation and place a service call if necessary. After installation, drivers must communicate progress throughout the day to the Distribution Manager, so information can be exchanged with the sales staff. Additionally, they will document returned machines including copy counts and accessory serial numbers.
The Equipment Delivery Driver must complete a DOT exam and a clear driving record as well as pass an acceptable DOT exam.
Essential Activities
- 50% Interface with customers regarding machine placement and effective use
- 20% Proper loading and delivery of equipment with a minimum of damage
- 20% Proper paperwork designation of returned Blue Tag (customer machines) or Red Tag (third party machines) with accompanying serial numbers and copy counts.
- 10% Cleanliness and maintenance checks of trucks and warehouse
Primary People Contacts
Customers, Sales Reps, ER Submissions team, Service Tech's, Shop Team
Behavioral Traits, Attitudes and Skills Required
Must be able to lift and move heavy equipment, high degree of sociability with customers, and be able to drive a 10,000 lb. delivery vehicle in a safe and efficient manner. They must be organized and be able to communicate verbally as well as in written form.
Prerequisites (i.e. education, experience)
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