What are the responsibilities and job description for the Admin Clerk - 1st Shift, M-F 7am-330pm position at RJW Logistics Group?
RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THATS WHY THEY COME FIRST.
RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees success and to producing continuous innovation that drives the retail logistics industry forward.
Empower Your Future with Our Employee Ownership Program
We Are Thrilled To Announce The Launch Of Our Employee Ownership Programan Exciting Opportunity Designed To Empower, Motivate, And Reward Our Dedicated Team Members. At RJW, We Believe That Our Employees Are The Heartbeat Of Our Success, And We Want To Share That Success With You. Heres What You Can Look Forward To
Job Purpose: Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.
Essential Duties And Responsibilities
OUR PEOPLE ARE OUR FUTURE. THATS WHY THEY COME FIRST.
RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees success and to producing continuous innovation that drives the retail logistics industry forward.
Empower Your Future with Our Employee Ownership Program
We Are Thrilled To Announce The Launch Of Our Employee Ownership Programan Exciting Opportunity Designed To Empower, Motivate, And Reward Our Dedicated Team Members. At RJW, We Believe That Our Employees Are The Heartbeat Of Our Success, And We Want To Share That Success With You. Heres What You Can Look Forward To
- Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
- Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
- Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
- Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
- Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.
Job Purpose: Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.
Essential Duties And Responsibilities
- Check in all drivers.
- Print all pertinent paper work for shipping.
- Coordinate with the dock and the drivers what door they will be loading product in.
- Insure all paperwork is properly signed by pick up driver.
- Close loads in the system.
- Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOLs etc. Enter customer orders and scan / index documents as required.
- Clearly understand goals, policies, and procedures of RJW.
- Communicate customer problems, leads, and inquiries to the appropriate personnel.
- Maintain confidentiality of company information.
- Recommend improvements and implement approved improvements.
- Update reports as required by operations manager and COO.
- Other tasks as assigned by supervisor or manager.
- Positive telephone personality.
- Capable of being trained to be Phone Assertive.
- Exceptional customer service skills.
- Organizational and scheduling skills.
- Ability to multi task.
- Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.
- Basic office clerical skills.
- Must be able to type at least 40 wpm.
- 1 2 years of clerical experience.
- Basic transportation, logistics and shipping experience.
- High School Diploma or general education diploma (GED) is preferred.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
