What are the responsibilities and job description for the Waver Clerk Lead - 2nd Shift position at RJW Logistics?
Job Description: Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.
Essential Duties and Responsibilities:
· Check in all drivers.
· Print all pertinent paper work for shipping.
· Coordinate with the dock and the drivers what door they will be loading product in.
· Insure all paperwork is properly signed by pick up driver.
· Close loads in the system.
· Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL’s etc. Enter customer orders and scan / index documents as required.
· Clearly understand goals, policies, and procedures of RJW.
· Communicate customer problems, leads, and inquiries to the appropriate personnel.
· Maintain confidentiality of company information.
· Recommend improvements and implement approved improvements.
· Update reports as required by operations manager and COO.
· Other tasks as assigned by supervisor or manager.
Additional Responsibilities:
· Positive telephone personality.
· Capable of being trained to be ‘Phone Assertive’.
· Exceptional customer service skills.
· Organizational and scheduling skills.
· Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.
Job Type: Full-time
Pay: $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
Experience:
- Reach Truck: 1 year (Preferred)
- EPJ Walkie Rider: 1 year (Preferred)
Work Location: In person
Salary : $22
