Business Applications Analyst and Trainer - Viewpoint

RK is a multifaceted, industry-leading, specialty contractor headquartered in Denver, CO, with decades of experience working in the construction, manufacturing and building services industries. As a second-generation family-owned enterprise, RK prides itself on developing strong relationships with customers, as true project partners, throughout the Mountain West region. RK brings creativity, performance and optimism to every project. 

The peRKs:

RK Contributions

• Four medical plans with HSA and FSA options for you and your family
• 401(k) plan with company match that is 100% immediately vested
• Dental and vision insurance
• Short-term and long-term disability plans available after one year
• Company provided life insurance and AD&D with options for supplemental buy-ups.
• Paid time off and holidays
• Weekly pay

In-house Programs

• Career development training for all levels through RK University
• Discounts on products and services for life’s necessities such as phone, internet and work apparel
• Fun company and team building events, and volunteering opportunities

Partnership Programs

• Confidential counseling for personal issues, financial advice and more
• Discounts on entertainment including amusement park tickets, restaurant specials and more

What you’ll be working on:

• Provide technical and functional support and training for corporate applications systems (Viewpoint Vista, Great Plains, Global Shop, etc.)
• Implement and improve business processes and application utilization.
• Evaluate new updates, modules and changes to meet business needs.
• Strong understanding of process and data-flow mapping to create detailed process maps.
• Participate in requirements prioritization, and arbitrate differences between application stakeholders and IT to create reliable schedules and processes.
• Manage changes to baseline requirements through effective application of change control processes and tools.
• Work with internal IT support and external vendors to ensure system functionality.
• Validates technology solutions quality assurance through contributions to test planning, documentation of test scripts, and execution of unit, system and integration testing.
• Training and documentation - train users on systems; create and define training plans; update and provide click-by-click documentation to users.
• Collaborate with business stakeholders and subject matter experts to develop course content and learning experiences, including on demand, highly interactive content for the learner based on the needs of the business.
• Oversee aspects of the training programs including presentation materials, collateral, facilitator guides, content, job-aides, agendas, etc.
• Conduct or facilitate both required and recommended training sessions
• Other duties as assigned.

What is expected of a Business Applications Analyst and Trainer:

• 3 - 5 years applications support in a corporate services environment with multiple integrations.
• Significant understanding and experience with Construction, Manufacturing, Service, Finance, and Sales in support of ERP, CMS, and CRM business processes and systems.
• Analytical skills, to critically evaluate gathered information from multiple sources, reconcile differing views, decompose high-level information into details, and abstract up from low-level information to a more general understanding, and distinguish user requests from the underlying true needs
• Experience with SQL, SRRS, and Crystal Reporting a plus.
• Vendor management experience in coordinating incident resolutions, upgrades, customizations, and training.
• Strong verbal, written, and presentation skills
• Ability to solve complex business problems
• B.S. or equivalent experience
• Flexibility of hours may be need at times to meet corporate demands
• Proven ability to collaborate to produce results and work well in team situations
• Viewpoint Vista experience preferred

How you make Safety your top priority:

• Comply with all company policies and procedures.
• All employees are accountable for safety and health and are empowered to stop work if an unsafe condition is present. Employees should immediately notify their supervisor so that the hazard may be corrected.
• RK Mechanical employees and subcontractors are required to implement and maintain all safety and health systems practices including the training requirements of RK Mechanical Orientation, shop specific orientation, CPR/First Aid/AED/Bloodborne Pathogens, Hazard Identification and Reporting, and OSHA 10.

WORKPLACE AWARDS
Denver Business Journal Denver-Area Private Companies: Ranked #21 in 2021, #19 in 2019 and various ranks in previous ten years or more
Denver Business Journal Denver-Area Private Sector Employers: Ranked #12 in 2022, #25 in 2021, #19 in 2019
Denver Business Journal Fastest-Growing Denver-Area Private Companies: Ranked #6, 2019
Denver Business Journal Fast 50 list: Ranked #6 2019
ABC’s Top 200 Performers: Ranked #31 in 2022, Ranked #22 in 2021, Ranked #16 in 2020, Ranked #18 in 2019
ABC’s Top 75 Trade Contractors: Ranked #11 in 2022, Ranked #7 in 2021
ABC’s Top Performers by Market:
Airport Contractor: Ranked #15 in 2022
Entertainment Contractor: Ranked #9 in 2022
High Tech Contractor: Ranked #8 in 2022
Hospitality Contractor: Ranked #10 in 2022
Mixed Use Contractor: Ranked #6 in 2022
Museums, Monuments and Parks Contractor: Ranked #9 in 2022
Office Contractor: Ranked #20 in 2022
Wellness Workdays and Harvard Medical School Best Wellness Employer Certification: 2019 Silver
ColoradoBiz Magazine Top Company 2021 Awards: Winner, Category: Construction Engineering
ColoradoBiz Magazine Top Company 2017 Awards: Winner, Category: Construction Engineering
ColoradoBiz Magazine Top 50 Family Owned Companies: Ranked #1 since 2011
ColoradoBiz Magazine Top 200 Private Companies: Ranked #8 in 2021 and 2020, Ranked #10 in 2019, Ranked #11 2018
ColoradoBiz Magazine Top 250 Private Companies: Every year since 2011
American Heart Association Fit-Friendly Worksite Award: 2020 (Gold), 2019 (Gold), 2018 (Gold), 2017 (Silver), 2016 (Platinum), 2015 (Gold)
Colorado Workforce Development Council: Celebration of Excellence in Apprenticeship, 2018 Outstanding Employer
Business Experiential Learning Commission: 2020 Colorado Apprentice Award, Employer category
Engineering News Record Specialty Contractor of the Year - Mountain States: 2020
Health Links Healthy Workplace: Certified leader in 2022 and 2021  

SAFETY AWARDS
ABC STEP Awards: Diamond level: 2022, 2017, Platinum level: 2021, 2020, 2019, 2018, 2016, 2015, 2012, 2011, 2010, 2009, 2008
ACCA Award Member: Safety Master’s Club
AGC Safety Utah: Silver Award with 5 stars, 2022
 
COMMUNITY AND PHILANTHROPY
Denver Business Journal Corporate Foundations: Ranked # 6 in 2021, #7 in 2020, #6 in 2019
Denver Business Journal Denver Area Corporate Philanthropists: Ranked #22 in 2021, #23 in 2020
The Civic 50 Colorado: One of the most community-minded companies 2020, 2019
Carson J Spencer Foundation: 2015 Corporate Shooting Star Award for RK’s suicide prevention efforts