What are the responsibilities and job description for the Technical Implementation Analyst position at RLDatix?
Technical Implementation Analyst | Professional Services | Carmel, IN | Hybrid
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.
We’re searching for a Carmel, IN based Technical Implementation Analyst to join our professional services team, so that we can provide further support to customers of our Policy Stat product The Technical Implementation Analyst will lead technical implementation projects to ensure our Policy Stat customers are set up for success.
How You’ll Spend Your Time
Act as both a trusted guide and project coordinator to assist clients in the software onboarding process
Lead integration process of Policy Stat product in order to integrate with client’s network
Assist to configure our SaaS environment to work seamlessly with the client environment
Deliver training via webinar to customers in order to ensure optimal, efficient use of product
Advocate for clients’ needs to the product team to assist in process of finding a solution
What Kind of Things We’re Most Interested in You Having
Experience managing multiple enterprise SaaS implementation projects simultaneously
Proven success communicating strategically with customers
In-depth knowledge of web-based applications
Ability to commute to Carmel, IN a few days a week
Sincere interest in the success of our customers
A knack for working autonomously within a customer-focused environment
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
