What are the responsibilities and job description for the Order Fulfillment Specialist position at RLG Healthcare?
About the Job
A Satisfying Career Path with RLG Healthcare
RLG Healthcare offers a dynamic work environment where you can grow professionally and develop valuable skills. As a member of our team, you'll contribute to delivering high-quality packaging solutions to the healthcare industry.
We're looking for a Team Lead – Order Management to support our operations in Garner, NC. You'll play a critical role in overseeing the entire order process, ensuring accuracy, efficiency, and seamless coordination with production.
This position involves working closely with various stakeholders, including customers, sales representatives, and production teams to manage order details and resolve inquiries.
Key Qualifications
- 3 years of experience in customer service, order management, or a similar role in manufacturing, preferably in printing or packaging.
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously, ensuring timelines and expectations are met.
- Ability to interpret technical specifications, job tickets, and production schedules.
- Excellent communication skills, both verbal and written, for customer interactions and internal coordination.
- Strong attention to detail with a commitment to accuracy in order processing and documentation.
- Demonstrated ability to work independently, take initiative, and problem-solve to effectively manage the order process.
- Strong relationship management skills, with a focus on providing excellent service and building long-term customer partnerships.
- Proficiency in calculating figures such as discounts and percentages, along with the ability to read and interpret rulers, scales, and other measurement tools.
