What are the responsibilities and job description for the Warehouse Management Systems Manager position at RLS LOGISTICS?
RLS Logistics is a nationally recognized cold chain logistics provider (3PL) that offers LTL and TL transportation, cold storage warehousing and e-commerce fulfillment services. Founded in 1968, we’re a family-owned company growing rapidly & looking for energetic, hardworking individuals to join our team.
“Here at RLS we are excited about the direction our company is headed and the main reason is because of our team members. RLS does not make a product, we provide a service and the level at which we are able to provide those services are a direct reflection of the strength of our team. Our customers are able to concentrate on what they do best and trust us to do what we do best. The hard work, determination and initiative our team members bring to work every day is one of our greatest value propositions.” Russell Leo and Tony Leo
“Here at RLS we are excited about the direction our company is headed and the main reason is because of our team members. RLS does not make a product, we provide a service and the level at which we are able to provide those services are a direct reflection of the strength of our team. Our customers are able to concentrate on what they do best and trust us to do what we do best. The hard work, determination and initiative our team members bring to work every day is one of our greatest value propositions.” Russell Leo and Tony Leo
Warehouse Management Systems Manager
Position Overview
We are seeking a highly skilled Warehouse Management Systems Manager with a strong background in Cold Storage Warehouse Operations and Warehouse Management Systems (WMS). The Warehouse Management Systems Manager is responsible for new and existing implementations, customer requests, and support of all WMS related functionality.Position Responsibilities
- WMS migrations and implementations (planning, execution, and support)
- WMS software updates/upgrades
- Warehouse and Fulfillment EDI
- 24/7 WMS uptime and usability
- WMS backups and disaster recovery
- Manage multiple simultaneous WMS implementations, related projects, and tasks
- Ensure the WMS team resolves all WMS related support tickets and requests in a timely fashion that meets all predefined SLAs
- Develop and execute resource and project plans, staff the WMS team accordingly, and track the progress of tasks and milestones
- Identify, mitigate, escalate and communicate issues and risks
- Oversee the development of change management strategy, including training documentation and classes
- Assist with budgets and cost allocation
- Create a strong working relationship with our WMS vendor, Datex
- Travel Required: ~10%
Job Requirements
- 8 years of experience with warehouse management systems (WMS) REQUIRED
- Strong understanding of warehousing
- Experience leading or managing a team
- Strong project management and organizational skills
- Proven results-oriented person with a focus on delivery in a high-velocity environment
- Ability to take a project from scoping requirements through launch of the project
- Customer integration and EDI experience
- Strong interpersonal and organizational skills, energetic and professional demeanor, and desire to continually learn new skills and technology
- Works well under pressure
- Experience training and mentoring staff
- Use of query and analytical tools
- Cold Storage 3PL experience
