What are the responsibilities and job description for the Verizon Customer Service Agent position at RM Solutions, Inc.?
At our company, we believe in the power of community and the impact of meaningful connections. We have partnered with top telecommunication companies to help customers in our local communities access some of the best products and services in the market! We are looking for a passionate and future-focused Verizon Customer Service Agent to join our growing team! If you’re eager to build meaningful connections with new people in your community, thrive in a fast-paced environment, and want to develop your career into something valuable, this is the perfect opportunity for you!
Key Responsibilities of the Verizon Customer Service Agent:
- Assist in implementing marketing campaigns designed to drive sales, customer service, and brand growth
- Act as the first point of contact for new and existing customers for all questions, comments, and concerns regarding their services
- Collaborate with the Verizon Customer Service Agent team to ensure flawless execution of direct sales and customer service initiatives
- Educate customers about any changes or updates in client services and solutions
- Assist in developing and executing customer acquisition and lead-generation strategies
- Participate in daily meetings with senior leaders to discuss sales strategies, customer service goals, and leadership development opportunities
- Help track and analyze with the Verizon Customer Service Agent team customer interactions and sales performance
Qualifications and Requirements for the Verizon Customer Service Agent Role:
- 1-2 years of experience in sales, customer service, or as a Verizon Customer Service Agent
- Strong communication skills with the ability to build relationships with customers and teammates in face-to-face settings
- A natural leader with the potential to step into leadership roles as you grow within the company
- A passion for learning and developing skills in sales, customer service, and leadership
- Excellent time management and organizational abilities
- Able to multitask multiple responsibilities simultaneously
- A positive and enthusiastic attitude
What We Offer Our Verizon Customer Service Agent:
- Competitive pay with performance-based incentives and bonuses
- Comprehensive training from top performers in sales, customer service, and leadership development
- Opportunities for quick advancement into leadership roles
- Travel opportunities for top performers
- A supportive work environment where personal growth is prioritized
If you're looking for an exciting Verizon Customer Service Agent role with growth opportunities in sales, customer service, and leadership, apply today!
Job Type: Full-time
Pay: $700.00 - $850.00 per week
Benefits:
- On-the-job training
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $700 - $850
