What are the responsibilities and job description for the PATIENT SERVICES COORDINATOR/FRONT DESK position at RMA Network?
RMA is seeking a Front Desk/ Patient Services Coordinator for our location in Wayne, PA. This a front desk position that helps check in patients and schedule appointments. Scheduled work hours are Monday to Friday from 6:45 AM - 4:00 PM with weekend rotation.
The Front Desk/ Patient Services Coordinators will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
- Has a positive work ethic and models the behaviors that generates high patient satisfaction ratings.
- Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates and understanding of audience needs.
- Adheres to standards of business conduct and compliance but can adapt to changing priorities and business needs.
- Performs call center functions: answers phones, schedules appointments, takes messages and directs calls to the appropriate person.
- Maintains patient accounts by obtaining, recording, and updating personal, financial, and insurance information.
- Reviews and verifies patient paperwork and places information in patient chart.
IVI-RMA offers a comprehensive full time benefits package to all employees who work a minimum of 30 hours per week.
- Medical, Dental, Vision Insurance Options
- Paid Time Off & 8 Paid Holidays
- Company Paid Life Insurance, Long Term Disability & AD&D
- Flexible Spending Accounts
- Employee Assistance Program
- Retirement 401K Plan
- Optional benefits including STD, Life & AD&D Buy-up plans & more.
About Reproductive Medicine Associates (RMA)
RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit www.rmanetwork.com. To learn more about RMA-Global, visit: https://www.ivi-rmainnovation.com/research-centers/basking-ridge-basic-research-center/
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
