Business Process Analyst – ServiceNow Products/Applications

• Location: DMV Area
• Work Schedule: 100% Remote
• Clearance: VA Public Trust
• Citizenship: US Citizen
• Education: Bachelor’s degree
  
  

Business Process Analyst must have experience in the analysis of IT business and information environment, activities, and events. Must have experience in finding trends, errors and reviewing data with report writing skills for ServiceNow based business solutions. Partnering with your team of architects, developers, testers and leading junior analysts and other key stakeholders, you will identify clients’ business needs, gather user requirements, and develop user stories. You will understand the overall direction and nuanced user needs clearly, and you will lead your team as they fulfill these needs by creating deployable features. Together, you will deliver high business value products to the Veterans Administration.

Basic Qualifications

• 5 years’ experience as a Business Process Analyst
• Knowledge of Agile methodology
• Ability to communicate with both technical and non-technical audiences.
• Ability to translate business needs into effective and detailed user stories, requirements, and acceptance criteria.
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
• Experience with the ServiceNow platform
• Bachelor’s degree
  
  

Preferred Qualifications

• Experience facilitating strategic, consultative sessions with clients.
• Experience with Scaled Agile Framework (SAFe), Scrum, or Kanban
• Experience in government or VA Healthcare IT industries
• Knowledge of Visio
• ServiceNow certification
  
  

For more information please Contact Us Or send an email to HR@rmantras.com