What are the responsibilities and job description for the Enterprise Voice Engineer III position at RMantra Solutions?
The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of DISA Voice Services.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Primary Responsibilities :
Responsible for performing and training the team on the following duties :
- Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
- Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principles.
- Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
- Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
- Configure Cisco or Juniper routing and switching devices.
- Support distributed firewall infrastructure.
- Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network.
- Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
- Analyze and resolve remote site registration, signaling and media problems.
- Validate change requests and ensure accuracy.
- Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
- Perform fault analysis and configuration of Cisco and / or Juniper routing and switching rules.
Basic Qualifications :
Preferred Qualifications :
Required Education and Experience :
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