What are the responsibilities and job description for the Plaza coffee Shop team Member position at RMG?
Job description
What You’ll Do
As the Barista, you will be responsible for ensuring you provide legendary customer service, thoroughly complete their job duties, and follow all brand standards & food safety requirements. This position is charged with assisting to train newly hired team members and monitoring for compliance with cash handling policies and procedures.
- Lead the activities of team members on shift.
- Consistently provide legendary customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
- Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
- Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
- Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
- Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stock, clean, and sanitize workstation and equipment.
- Actively cross-sell and up-sell products.
- Maintain a solid knowledge of products and services available in the plaza.
- Assist in the training of new team members.
- Follow required brand standards, food safety requirements, as well as all company policies and procedures.
- Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
- Execute a variety of other tasks as assigned.
Essential Experience & Skills
- Cash handling and customer service experience required.
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
Requirements
- Able to stand and walk for an extended period of time.
- Frequently bend, twist, lift and carry at least 40 pounds.
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
Job Type: Part-time
Pay: From $15.49 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Woodbridge, NJ 07095 (Required)
Ability to Relocate:
- Woodbridge, NJ 07095: Relocate before starting work (Required)
Work Location: In person
Job Type: Part-time
Pay: From $15.49 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Woodbridge, NJ 07095 (Required)
Ability to Relocate:
- Woodbridge, NJ 07095: Relocate before starting work (Required)
Work Location: In person
Salary : $15