What are the responsibilities and job description for the Medical Front Office Assistant position at RMIDS?
Job description
We are looking for a qualified Front Desk candidate with a minimum of 1-2 years' experience in a medical setting to coordinate the daily front desk office operations. This person will be able to undertake a variety of front office tasks and work diligently under pressure. This person will be expected to work with a high degree of attention to detail and able to multi-task.
Responsibilities
- Greets patients when they arrive in the office and checks them in for their appointments
- Request patients complete new-patient paperwork and copy ID and insurance cards
- Collects co-pays, posts payments, and Open/Closes batch daily and prepares bank deposit slips (cash & check). Provide Billing Manager with copy of daily payment log, month and balance reports.
- Handle phone calls and route calls to the appropriate departments.
- Sort and distribute communications in a timely manner
- Sorting and distributing mail, when necessary
- Handle referrals from referring physician’s offices and processes them accordingly
- Prints / Prepares daily clinic schedules
- Daily confirmation calls
- Create and update records ensuring accuracy and validity of information
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with physicians, patients and colleagues
Skills
- Proven experience as a front-office assistant in medical setting
- Knowledge of HIPAA and privacy policies
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in various medical practice software, telephone reception and scheduling
- Flexibility to travel between clinic locations if needed
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Littleton, CO (Required)
Work Location: In person
Salary : $19