What are the responsibilities and job description for the Bilingual Receptionist/Customer Host position at RNA Corporation?
Company Overview
RNA Corporation has been a trusted name in contract manufacturing for over 30 years, located just 15 minutes south of Chicago in Blue Island, IL. We specialize in Health and Consumer Products, focusing on skincare, hair care, and topical products while ensuring high-quality standards and timely delivery.
Summary
We are seeking a Host/Host to join our team at RNA Corporation. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support. Your contributions will help create a welcoming environment that reflects our commitment to quality.
Responsibilities
- Greet and welcome clients and visitors with a friendly demeanor.
- Manage the reception area to ensure it is organized and presentable at all times.
- Answer phone calls promptly and direct inquiries to the appropriate departments.
- Assist with administrative tasks such as scheduling appointments and managing correspondence.
- Creating internal documents.
- Ordering supplies and creating invoices.
- Making coffee and giving tours to customers.
- Picking up items in the local area to assist business need.
- Provide information about our services and products to clients as needed.
- Support customer service efforts by addressing client needs effectively.
- Supporting HR, finance and quality with confidential documents and filing.
Requirements
- Proven experience in a customer-facing role is preferred.
- Fluent in both English and Spanish
- Strong phone etiquette and communication skills are essential.
- Basic computer literacy with proficiency in office software applications.
- Business professional work attire
- Ability to manage multiple tasks efficiently in a fast-paced environment.
If you are passionate about providing excellent customer service and want to be part of a dedicated team at RNA Corporation, we invite you to apply today!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 42.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends only
Work Location: In person
Salary : $15 - $20
