Demo

Final Mile Operations Manager

RNR Business Advisors
Richmond, VA Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/19/2025

The Final Mile Operations Manager is responsible for overseeing the daily operations of the final mile delivery warehouse, ensuring efficient inventory management, order fulfillment, and timely dispatch of goods. This role requires strong leadership, logistics expertise, and the ability to coordinate between warehouse teams, delivery drivers, and customers to meet service-level expectations.

Key Responsibilities:

Warehouse Operations Management

  • Supervise all warehouse activities, including receiving, staging, and dispatching of final mile deliveries.
  • Ensure accurate inventory tracking and minimize shrinkage through proper handling and storage.
  • Maintain warehouse organization and cleanliness in compliance with safety regulations.
  • Monitor and optimize warehouse processes to improve efficiency and reduce delivery delays.

Staff Supervision & Leadership

  • Monitor warehouse performance, assign tasks, and ensure adherence to operational procedures.
  • Enforce company policies related to safety, quality, and productivity.
  • Oversee routing and scheduling of final mile deliveries to ensure on-time performance
  • Work closely with drivers to resolve delivery issues

Quality Control & Customer Satisfaction

  • Ensure that orders are properly staged for delivery with no mis sorts.
  • Handle customer complaints related to warehouse operations and work on process improvements.
  • Implement quality control measures to enhance final mile service reliability.

Qualifications & Skills:

  • Experience: 3-5 years in warehouse operations, logistics, or final mile delivery supervision.
  • Education: High school diploma required
  • Technical Skills: Proficiency in WMS (Warehouse Management Systems) and TMS (Transportation Management Systems).
  • Leadership: Strong ability to manage and motivate a team in a fast-paced environment.
  • Problem-Solving: Ability to quickly address logistical challenges and implement effective solutions.
  • Communication: Excellent verbal and written communication skills to coordinate with teams and customers.
  • Physical Requirements: Hands-On; ability to lift up to 60 lbs, stand for long periods, and work in varying warehouse conditions.

Preferred Qualifications:

  • Experience in final mile delivery logistics (e.g., dedicated routes).
  • Knowledge of routing and dispatching software

If you are passionate about optimizing warehouse operations and leading a team towards success, we encourage you to apply for this exciting opportunity as our Final Mile Operations Manager.

Job Types: Full-time, Contract

Pay: $50,000.00 - $55,000.00 per year

Schedule:

  • 10 hour shift
  • 12 hour shift
  • Overnight shift

Ability to Commute:

  • Richmond, VA 23289 (Required)

Ability to Relocate:

  • Richmond, VA 23289: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $55,000

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