Account Manager

RNR Tire Express of Texas is a franchise retailer of quality tires and custom wheels offered with convenient, affordable payment options designed to fit each customer’s unique budget.

Established in 2000, RNR has grown to over 100 locations in 22 states. At RNR we have built a culture around “SERVING our customer and not just providing them service”. We support and empower our employees with excellent training and tools which enable them to provide our customers with a unique and exceptional experience.

The Account Manager is responsible for collecting the store's revenue by managing customer agreements. Account management is more than simply collecting payments, it is problem solving on behalf of the customer. Assisting the customer to ownership is the goal. We strive to be our customer's tire/wheel provider for life by building lasting relationships with those we SERVE.

The Account manager position is part of the store leadership team along with the Sales Manager and General Manager, and is responsible and accountable for the activities and results of their department.

Account Manager responsibilities include, but are not limited to the following:

• Hold daily strategy meetings to set the day's activities into motion
• Make daily outbound calls to achieve contact with any non-renewed customers
• Ability to communicate effectively with others
• Align customer due dates with customer pay dates
• Strategic geographical field visiting for resolution on expired agreements
• Ability to perform de-installation of wheels from a vehicle
• Positive attitude and motivated ability to self-start and take ownership
• Any other tasks as assigned by leadership

**To be clear, the better we communicate on the phones and manage the accounts for the store, the less time we have to spend in the field. It is all about managing the relationships we have with our customers. The account manager will perform field visits to customers that have expired rental agreements to re-establish communication and/or return the rental merchandise.

We offer competitive pay commensurate with experience, bonus programs, and benefits packages. We are always CLOSED ON SUNDAY! Team members will have a day off during the week (TUE/WED/THU) along with Sunday. *Our business winds up toward the weekend and Saturdays are a non-negotiable part of our schedule.

Requirements:

Valid State Driver License with a clean driving history
Potential candidates must to submit to standard background check as well as pre-employment drug screening.

What comes next?

Applications will be reviewed within 48 hours of submission and a hiring manager will reach out to schedule interviews with the applicable location.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Collection management: 1 year (Preferred)

License/Certification:

• Texas Drivers License (Required)

Work Location: In person

Salary : $16