Sales Associate / Management Trainee (MIT)

Job Title: Sales Associate / Management Trainee (MIT) - Bilingual Location: West Palm Beach, FL

Company Overview: RNR Tire Express is a family-owned national franchise retailer, committed to providing quality tires and wheels with flexible, affordable payment options. Founded over 20 years ago in Tampa, FL, we have grown to over 200 stores across 29 states, while maintaining our core values of teamwork, family, and customer-first service. As we continue to expand, we're looking for dedicated, energetic individuals who want to grow alongside us.

At RNR, we prioritize a strong work-life balance. We offer flexible schedules and are closed every Sunday, ensuring our team members don't miss out on the important moments in life. We also take great pride in offering industry-leading pay, bonuses, and comprehensive benefits to reward hard work and dedication.

Position Overview: The Sales Associate / Management Trainee (MIT) position at RNR Tire Express is designed for individuals looking to grow into a leadership role. You'll be responsible for driving sales, leading a high-performing team, and ensuring customer satisfaction. This is a bilingual position (English/Spanish) for a self-motivated, customer-focused individual eager to contribute to the success of a fast-growing, family-oriented company.

If you have a passion for sales, leadership, and customer service, and thrive in a dynamic, fast-paced environment, we want to hear from you.

Key Responsibilities:

Customer Interaction & Sales

• Welcome and assist customers, offering personalized advice on tire and wheel selections.
• Educate customers on product offerings, payment options, warranties, and referral programs.
• Maintain up-to-date knowledge of inventory, tire fitments, types, and market trends.
• Prepare quotes, review pricing, and finalize sales agreements.
• Proactively reach out to both new and existing customers through outbound calls to drive business.

Team Leadership & Development

• Lead daily operations to ensure team members meet sales goals and maintain high customer service standards.
• Provide ongoing training and development to team members, ensuring alignment with company culture and service expectations.
• Establish performance targets and track individual and team progress toward achieving them.
• Foster a supportive, family-oriented environment where teamwork and personal growth are emphasized.

Sales & Inventory Management

• Develop strategies to achieve daily, weekly, and monthly sales targets.
• Assist in managing inventory to ensure the showroom is well-stocked, organized, and properly tagged.
• Ensure products are attractively displayed to enhance customer interest and sales.
• Support warranty claims processing and assist with customer transactions as needed.

Administrative & Reporting Duties

• Maintain accurate records of sales, customer interactions, and employee performance.
• Prepare regular reports for management, summarizing sales, customer feedback, and team progress.
• Handle administrative tasks associated with sales agreements, payment options, contracts, and customer follow-ups.

Qualifications:

Experience & Skills

• Previous experience in customer service, sales, or account management preferred.
• Strong communication and interpersonal skills.
• Proven ability to motivate and lead a team effectively.
• Proficiency in Microsoft Office Suite and basic math skills.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Bilingual in English and Spanish preferred.
• Knowledge of tire and wheel products is a plus, but not required.

Education

• High school diploma or equivalent required.
• Some college or relevant industry certifications are a plus.

Certifications & Licenses

• Valid driver's license with a clean driving record.

Work Environment & Physical Demands:

• Prolonged periods of standing and walking, along with working on a computer.
• Ability to lift up to 30 lbs.
• Work is primarily conducted in a retail setting with a temperature-controlled environment and moderate noise levels.

Benefits: RNR Tire Express offers an extensive benefits package, including:

• Competitive hourly pay ($17.00 - $20.00 per hour), plus performance-based bonuses.
• Medical, Dental & Vision coverage.
• Employer-paid life insurance.
• 401(k) with company match.
• Flexible schedules with Sundays off.
• Opportunities for growth and career advancement in a supportive, team-oriented environment.

Why RNR Tire Express? At RNR Tire Express, we prioritize the well-being and success of our team members. We provide excellent training, opportunities for advancement, and a company culture that promotes a healthy work-life balance. Our competitive pay, commissions, bonuses, and comprehensive benefits are designed to reward your hard work and dedication.

We're looking for motivated individuals who are passionate about customer service and eager to grow into a leadership role. If you want to be part of a rapidly expanding company that values its employees, RNR Tire Express is the right place for you!

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.