Pharmacy Technician, Compounding - Buffalo Grove, IL

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

The Role

The Pharmacy Technician, Compounding will be part of all compounding operations on site. They will work closely with the rest of the compounding team to help build out operations, make compounded medications on a daily basis, and develop new ideas for the future. Based on business need, this role may also include prescription fulfillment responsibilities.

Who are you? Great question. You love to drive continuous change and improvements within our compounding department. You are passionate about quality and have a fine attention to detail. You are a strong communicator who works effectively with the team to help Ro best service its patients’ current and future needs. You possess an appreciation for the complexity and responsibility required to be an excellent compounding technician, and both excite you!

This role is onsite at our Buffalo Grove, IL facility.

• Compound prescription medications. This includes mixing and packaging orders, managing inventory, and ensuring a compliant, organized working environment
• Work side by side with a pharmacist to ensure the safe, accurate, and timely compounding of medication
• Follow best practices and Policies and Procedures to safely and effectively create compounded products under the supervision of the compounding manager/pharmacist
• Process prescription and OTC medication orders. This includes picking orders, packing orders for shipment, and ensuring an organized working environment
• Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams

• 1 years of experience in a compounding role where you were responsible for compounded product preparation.
• Working knowledge of the compounding process, best practices for formulations and procedures
• Highly independent and autonomous
• High School Diploma or equivalent
• Active and unrestricted Pharmacy Technician license in the state of IL
• Strong, metric-driven operator who works well in a team environment

• Full medical, dental, and vision insurance OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Unlimited PTO
• Wellbeing Learning & Growth reimbursements
• Paid parental leave Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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