What are the responsibilities and job description for the FT CUSTOMER SUPPORT SPECIALIST (WORK FROM HOME) position at Roadie Inc.?
Customer Service / Remote] - Anywhere in U.S. / Competitive pay / 100% covered health insurance premiums / 401k match / PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll : Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Address all customer concerns politely, using active listening skills to understand and confirm the information; Proactively monitor in-progress deliveries and take corrective action when necessary; Effectively use Salesforce and other internal tools to accurately log interactions and solve issues...Hiring Fast >
