General Manager

Job Description – General Manager

Job Title: General Manager FLSA Status: Exempt

Reports to: Director of Operations

Date prepared: March 2023

Job Summary: The General Manager evaluates operational activities that have a direct and indirect impact to service level metrics. Is responsible for a diverse team of employees, leads, supervisors and Operation Managers, ensuring they execute daily tasks while holding them accountable to meet company operational and financial objectives.

Essential Functions:

· Responsible for ensuring that day to day operations and that proposed SLA’s are maintained in good standing. As the liaison between 3PL & client, this role would drive the seamless communication with the client and ensure that we are implementing a standardized approach to the RoadOne business.

· Evaluate daily operational goals to ensure we meet customer SLA’s.

· Maintain all necessary documentation and ensure that it is up-to-date, i.e. certificates of insurance, carrier agreements, etc.

· Creating a positive work culture which translates to a high-performance environment.

· Involvement with recruitment and retention initiatives.

· Direct responsibility with profit and loss activities with a budget that exceeds 16M annually.

· Assist departments as needed with issues such as meeting daily goals, compliance, KPI’s.

· Prepare operational reports for department heads and executive leadership

· Review invoices to approve cost before submitted for payment

· Quote various rates for customers and analyze possible routes for new business

· Other duties as assigned

Requirements:

· Bachelor’s degree preferred or equivalent combination of education and experience

· A minimum of 1-3 years of experience in the transportation/intermodal industry required

· Strong problem-solving and reasoning ability

· Experience with people management

· Excellent communication skills, both written and verbal

· Ability to make quick decisions based on various factors

· Ability to work in a fast-paced environment, under frequent time pressures

· Strong attention to detail and accuracy

All potential hires must pass a drug screen and a background check.

Job Type: Full-time

Pay: $115,000.00 - $125,000.00 per year

Benefits:

• Paid time off

Shift:

• 10 hour shift

Work Location: In person

Salary : $115,000 - $125,000