Office Manager

Requirements:

• Three (3) years of office management or equivalent experience
• Experience in Towing
• CDL License
• Computer Proficiency (MS Office Suite) Excellent communication skills - verbal and written
• Excellent customer service skills
• Ability to hire, train and develop employees
• Ability to multitask in a fast-paced environment
• Ability to manage expenses with basic accounting and inventory management skills
• Ability to work in a fast-paced environment
• Managing multiple processes for employees
• Conflict management skills
• Ability to respond to alarm calls as needed
• Bilingual

Responsibilities:

• Responsible for supervising, coordinating, and training dispatchers to provide the best services 24 hours a day, 7 days a week, 365 days a year, ensuring that all calls are dispatched efficiently and effectively.
• Responsible for supervising and coordinating drivers to provide 24/7/365 towing services and accurate ETAs ensuring all towing requests are handled efficiently and effectively.
• Responsible for supervising and controlling all calls received, whether they are answered or rejected.
• Vehicle release, Vehicle sales marketing, General reports.
• Build and maintain positive working relationships with clients to create a relationship that encourages patronage and generates revenue. Perform towing as necessary to ensure timely service.
• Collaborate with other departments to ensure smooth operations.
• Acquire new Towing Contracts.
• Supervise and control the scanning of all invoices daily for subsequent auditing.
• Ensure daily sending of the Daily Log·
• Maintain an inventory of office supplies.
• Submit all required reports.
• Keep control and supervision of the Cash to be sent to Doral.
• Cover the Shift in the absence of the dispatcher.
• Guide and direct the activities of all towing personnel to ensure optimal productivity and efficiency.
• Manage all aspects of day-to-day towing operations including call selection and dispatch, customer acquisition and retention, driver hiring, performance tracking, and scheduling a 24/7 operation.
• Must be an outgoing, self-motivated, goal-oriented person.
• Control of updated inventories of vehicles, motorcycles, yachts, etc
• Make sure we get all the daily truck Inventory log and four pictures of the trucks every morning.
• Make sure all the trucks are kept upright.

Job Type: Full-time

Pay: $1,000.00 - $1,500.00 per week

Schedule:

• 12 hour shift
• 8 hour shift
• Weekends as needed

Ability to Relocate:

• Homestead, FL 33033: Relocate before starting work (Required)

Work Location: In person

Salary : $1,000 - $1,500